Coaching Terms and Conditions

Last updated date: 22 June 2025

 

ASK FLEUR 

COACHING TERMS & CONDITIONS

  1. Coaching Packs and Fees

    1.1 The Client and Ask Fleur agree that the Client has been granted a Coaching Pack to Ask Fleur (Success Coaching / Success Community) (the “Coaching Pack”).

    1.2 In consideration of the Coaching Pack, the Client agrees to pay to Ask Fleur the Coaching Pack Fee, as amended from time to time.

    1.3 Clients who pay the Coaching Pack Fee on a monthly basis must provide Credit Card details and authorise automatic debit of such Credit Card each month during the Coaching Pack Period.

    1.4 If any Coaching Pack payment remains outstanding for more than 14 days, Ask Fleur reserves the right to pause or terminate all coaching services until the outstanding amount is paid in full. Continued access to coaching services is contingent on timely payments.

  1. Coaching Pack Benefits

Coaching Pack benefits include access to various levels of coaching sessions. Full details are provided in the attached Appendix as amended from time to time.

2.1 Success Community Coaching Pack: Includes all group coaching events 90 day planning workshops (4 per year) and monthly online masterminds (8 per year) coaching pack.

2.2 Success Coaching Pack: Includes 3 months of one-to-one coaching sessions (fortnightly or monthly) and optional Success Community group meetings and relevant resources provided through an online community format.

2.3 Ongoing Success Coaching Pack: Includes Success Community coaching pack features plus fortnightly or monthly one-to-one coaching sessions per pack period.

Additional coaching sessions beyond those included in the Coaching Pack can be purchased at an additional add-on cost.

  1. Right to Compile Coaching Pack

Ask Fleur retains full rights to the Client mix and may accept multiple Clients from certain occupation classifications.

  1. Intellectual Property

The parties agree that all content and materials supplied by Ask Fleur to the Client remain the intellectual property of Ask Fleur and may not be used or reproduced by the Client for any purpose other than Ask Fleur coaching activities and internally within their business, without the express written consent of Ask Fleur.

  1. Client Representations, Acts, and Indemnity

5.1 The Client indemnifies Ask Fleur against any claim made by a third party against Ask Fleur as a result of the Client’s representations or acts.

5.2 The Client agrees not to bring any litigation against Ask Fleur as a result of acting on information or directions provided by Ask Fleur. The Client acknowledges that any training or Guest Speaker information provided by Ask Fleur is general in nature and should be used after suitable due diligence and consultation with the Client’s own professionals.

5.3 Ask Fleur are not lawyers or certified public accountants, and this should not be considered legal or financial advice. You should seek appropriate advice for your own situation. 

5.4 Please note that we don’t make any guarantees about the results of the coaching provided. We share educational and informational resources that are intended to help you succeed in business and life. You nevertheless need to know that your ultimate success or failure will be the result of your own efforts, your particular situation, and innumerable other circumstances beyond my knowledge and control.

  1. Termination

Either party may terminate this Coaching Pack Agreement by providing thirty (30) days written notice to the other party. In the event of Coaching Pack termination before the end of the pack period, the Client will be obligated to pay the Coaching Pack Fee for the balance of the pack period, less a prorated refund for the unused portion.

  1. Money-Back Guarantee – Success Community

    We want you to feel fully supported when you join the Ask Fleur Success Community. That’s why your first 30 days are covered by our money-back guarantee.

    If you decide the community isn’t the right fit, simply email us at [email protected] within 30 days of your initial purchase to request a full refund.

    This guarantee applies to first-time Success Community memberships only and does not apply to Coaching Packs or other products or services.

  2. General

8.1 The Client acknowledges that all Ask Fleur Events may be filmed or recorded and that such recordings may be publicly broadcast. The Client consents to the use by Ask Fleur of any recordings in which the Member may appear in the public domain.

 8.2 The Member agrees that Ask Fleur may earn commission or referral fee payments for referral of its Clients to third-party organisations.   

 8.3 This Coaching Pack Agreement constitutes the entire agreement between the parties and may only be amended in writing.  

 8.4 Ask Fleur materials, user names, and passwords provided to the Client are confidential and must not be shared with others.

 8.5 This Coaching Pack Agreement is governed by the laws of Western Australia.

Appendix: Ask Fleur Coaching Pack Outline

Coaching is a two-way partnership therefore please note, all one-to-one coaching sessions follow a proven structure and format but are adapted to meet the specific personal needs of each coaching client. For optimal results, it is recommended that client’s:

  • Plan their one-to-one coaching sessions and commit ahead of time by confirming dates in their diary.
  • Meet at regular intervals (either fortnightly or monthly) to allow time to take action between each session.
  • Commit 100% to their agreed bespoke coaching plan, usually confirmed in collaboration with their coach after the initial transformational session.
  • Attend with an open mind and be open to the journey of transformation.
  1. Success Coaching Pack (initial 12 week commitment)
  • 1 x Transformational one-to-one coaching session
  • Engage one-to-one coaching sessions (fortnightly or monthly) per pack period
  • Optional Success Community group events
  • Access to relevant resources via an online community format
  1. Success Community Coaching Pack (12 month group commitment)
  • 4 quarterly 90 day planning group coaching sessions
  • 8 monthly online mastermind sessions

Additional Coaching Sessions

Additional one-to-one coaching sessions beyond those included in the Coaching Pack can be purchased at an additional cost. Rates for additional sessions are available upon request.