[Episode 56] Holistic Leadership: A New Kind of Leader Who Is Human, Successful, and Unapologetically Authentic

When I recently watched an interview with Leena Nair, the global CEO of Chanel, I found myself deeply inspired. Not just by her success, but by her humanity.

Leena’s appointment to Chanel was unconventional. With no background in fashion or beauty, the owners chose her intentionally to bring a fresh perspective. What she did bring was a career of global scale, proven leadership, and an ability to navigate complex business environments.

This made me reflect on what a new kind of leader looks like in today’s world.

Performance vs Potential

Many women will relate to this: too often, men are promoted based on potential, while women are often promoted based on proven performance. Reference. Her appointment reminds us that the most impactful leaders aren’t always those with the “right” résumé but those who bring courage, vision, and a willingness to care for their people as much as their profits.

It also challenges us, as business owners and professionals, to reflect: are we only backing the “safe bets”? Or are we creating room for fresh perspectives that could unlock the next level of growth?

Leading with Both Head and Heart

What struck me most in her interview was how easily Leena moved between conversations about financial performance, employee wellbeing, and sustainable practices. For her, these are not competing priorities but interconnected.

And perhaps even more liberating: she shared openly about the pressures of her role. She spoke of the therapeutic value of crying, of the love she holds for her family and her Chanel team. No apologies, no justifications, simply a human being leading at the highest level.

This is holistic leadership in action. A way of leading that is:

• Grounded in results and relationships

• Courageous in its authenticity

• Future-focused and sustainable

• Willing to admit vulnerability without losing strength

Why Holistic Leadership Matters Now

Leadership today looks very different from what it did even a decade ago. The pace of change, the expectations of employees, and the challenges of running a sustainable business have shifted dramatically.

• Employee well-being is non-negotiable. Burnout rates are climbing globally, and leaders who ignore well-being risk losing their best people.

• Sustainability builds trust. Customers and employees alike expect businesses to consider their environmental and social impact.

• Authenticity creates connection. Leaders who show their human side inspire loyalty and engagement in ways no incentive scheme ever could.

• Fresh perspectives drive innovation. Just as Chanel appointed someone from outside their industry, sometimes the best way forward is to invite voices that challenge “business as usual.”

Holistic leadership isn’t just inspiring, it’s a competitive advantage.

How You Can Apply Holistic Leadership in Your Own World

You don’t need to be leading a global brand to put these ideas into practice. Here are three ways to start:

1. Balance care and results. Next time you set a business goal, also set a “people goal.” For example, “increase sales by 10% and reduce team stress levels with better systems.”

2. Model authenticity. Share one real challenge you’re facing with your team or peers this week, and invite their ideas. Authenticity builds trust and collaboration.

3. Seek outside perspectives. Just as Chanel hired Leena for her fresh viewpoint, consider inviting someone from outside your industry to review your strategy or give feedback.

These small shifts create ripple effects, resulting in workplaces (and businesses) that thrive not just financially but also at a human level.

A Story Closer to Home

I recently worked with a small business owner who was struggling with staff turnover. The instinct was to offer financial incentives. But when we looked deeper, the team wanted clearer communication, recognition for effort, and flexibility around family commitments.

By applying holistic leadership principles, listening, valuing the human side, and not just focusing on the bottom line, this business owner didn’t just retain staff. They built a stronger culture that made the whole business more resilient and profitable.

This is the power of holistic leadership. It works whether you’re running a global fashion house or a local small business.

Key Takeaways

• Leadership today requires both head and heart.

• Holistic leadership balances financial results with people and sustainability.

• Authenticity is a strength, not a weakness.

• You can apply these principles right now in your own business, team, or community.

Your Version of Success

At Ask Fleur, I often remind clients that success isn’t one-size-fits-all. Leena Nair is a shining example of how you can lead globally, grow sustainably, and remain deeply human along the way.

So my invitation to you this week is simple:

• Reflect on how you are showing up as a leader; in your business, your family, or your community.
  Where can you embrace a little more humanity without fear of being “unprofessional”?
  And how might that authenticity unlock not just better results, but deeper fulfilment?

Because leadership today is no longer about choosing between head and heart. It’s about bringing both.

Seeking a fresh point of view on your business is a great way to start working with a business coach. Find out more about our Success Coaching programs here.